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Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
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What isn't working?
Please let us know what issue you are experiencing with Optimum:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Optimum?
1.97 out of 5 20,184 ratings
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Problems in the last 24 hours in College Station, Texas
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in College Station and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Optimum users through our website.
Internet (55%)
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TV (20%)
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Wi-fi (12%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (2%)
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Live Outage Map Near College Station, Brazos County, Texas
The most recent Optimum outage reports came from the following cities:College Station.
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| City | Problem Type | Report Time |
|---|---|---|
 College Station | Phone | |
| College Station | Internet | |
| College Station | Total Blackout | |
| College Station | Total Blackout | |
| College Station | Internet | |
| Bryan | Phone |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Optimum Issues Reports Near College Station, Texas
Latest outage, problems and issue reports in College Station and nearby locations:
- PamAnn (@PamelaAPraesel) reported fromBryan, Texas
@OptimumHelp wifi is down in Bryan Tx. Is anyone working on it?
- Jesse James (@rollinsw0llen) reported fromBryan, Texas
@OptimumHelp It asks for my login then takes me to the dashboard. The mail icon goes away once logged in on the internet tab
- Jesse James (@rollinsw0llen) reported fromBryan, Texas
@OptimumHelp It ask for his password. I went through the link and tried optimum imap & pop settings. Also the suddenlink imap/pop settings. Still can't login as it fails the test
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
- Roz Fruchtman | Kindness Matters/YOU Matter (@RozSpirations) reported
I'm VERY pleased to say that I just got some very good help from @OptimumHelp online. The tech did more for me than 4 days on the phone with them last week! ♥
- Keyru Plantagenet 🌊☀️🍇 (@nkirukabee) reported
Clearly @optimum wants me to hang up...I'm waiting you all out. No way in heck I'm paying $77 a month for internet. ><
- Philip Ryan (@philipgryan) reported
@OptimumHelp I have had the worst experience with your company today. Your phone representatives are rude and unhelpful and two technicians blew off installation appointments. How do I contact someone who can help?
- vic (@kuriusOne) reported
would be great if i could choose another ISP besides @optimum, but nope - no other ISP in Brooklyn?!?what kind of monopoly bs is this??time for a class action on ISPs, seriously.@Verizon any chance for service in Brooklyn?
- Petty Shabazz (@phoenix4619) reported
Im sick of @optimum crappy service. The fact that these internet companies cut up areas like the mobb so their is no competition is the worst part!! I havent had internet since 3am!!
- VoxVorago (@VoxVorago) reported
We reached out last month because our cable provider was charging us for cable TV and phone we weren't using. This month they decide to add a 10$ charge to our bill and I see they never removed the phone service. What do you have to say for yourselves @optimum?
- Jaci Stephen (@welshjaci) reported
@OptimumHelp I'm having trouble ordering a new SIM online as it keeps asking me to sign up to a new plan!
- TD (@TDmets86) reported
Optimum/Altice is absolutely the worst! Trying to change some service & they put you on hold for 1/2 hour( I guess hoping you’ll just give up). @OptimumHelp @optimum @AlticeUSA
- Joe Carollo (@JoeeCarollo) reported
I work from home and obviously rely on internet. So kind of a big problem when @OptimumHelp @optimum refuses to come before tuesday to help me. Ive literally begged
- ashley (@Aswiffington) reported
@OptimumHelp I don't need help setting an appointment. No one ever came and you guys tried to be Bill me for equipment that I found out was installed in my neighbors house. I never even had the service and it was a nightmare canceling!
